Privacy policy

Information We Collect

At Zentelha, we collect various types of information to provide and improve our services:

  • Personal Information: Name, email address, shipping address, payment details when you make a purchase.
  • Device Information: IP address, browser type, operating system for analytics and security purposes.
  • Usage Data: Pages visited, products viewed, time spent on site to enhance user experience.
  • Cookies: We use cookies to remember preferences and analyze site traffic (you can manage cookie preferences in your browser settings).

How We Use Your Information

Your data helps us:

  • Process and fulfill your orders for dresses, two-piece sets, jumpsuits and other fashion items
  • Provide customer support and respond to inquiries
  • Improve our website functionality and product offerings
  • Send promotional communications (only with your consent)
  • Prevent fraud and enhance security measures

Data Sharing and Disclosure

We may share information with:

  • Service Providers: Payment processors, shipping carriers, and IT support under strict confidentiality agreements.
  • Legal Requirements: When required by law or to protect our rights and safety.
  • Business Transfers: In case of merger, acquisition or asset sale, with proper notice.

We do not sell your personal information to third parties.

Your Rights Under GDPR and CCPA

Depending on your location, you may have the right to:

  • Access, correct or delete your personal information
  • Object to or restrict certain data processing
  • Data portability (receive your data in a structured format)
  • Opt-out of marketing communications
  • Not be discriminated against for exercising these rights

To exercise these rights, please contact us through our website.

Data Security and Retention

We implement appropriate measures including:

  • SSL encryption for all transactions
  • Regular security audits
  • Limited access to personal data

We retain your information only as long as necessary for the purposes outlined in this policy or as required by law.

International Data Transfers

As an international retailer, your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws through Standard Contractual Clauses or other approved mechanisms.

Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.

Policy Updates

We may update this policy periodically. Significant changes will be notified through our website or email. We encourage you to review this policy regularly.

Last updated: [Insert Date]

Contact Us

For any privacy-related questions or requests, please use the contact form on our website.